MN
Mbali N
1 reviews | Active since Sept 2024
20 Sept 2024, 12:29
DO NOT INSURE with Naked Insurance no matter how it easy it may seem
<div>I recently had my phone ****** which was insured with Naked insurance. The saying if you pay peanuts you will get ******s has become true as naked was the cheapest insurance but claiming has been a complete nightmare! from the consultant asking me to SEND A SCREENSHOT OF AN SMS how?! the reason for our interaction is because my phone has been ******. They further wanted me to go to the police station to get a stamped piece of paper with the case number. IT IS YOUR JOB +++++ TO VERIFY THE CASE NUMBER I HAVE GIVEN YOU.</div>
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Replies (2)0
Replies (2)Naked Insurance's replyOfficial
20 Sept 2024, 12:57Hi Mbali, We are truly sorry to hear about your disappointing experience. Please know that your satisfaction is our top priority, and we take your feedback seriously. We would like to discuss the details of your claim further. Please note that our team will be in touch regarding this.
Naked Insurance's reply20 Sept 2024, 12:57
Official
Hi Mbali, We are truly sorry to hear about your disappointing experience. Please know that your satisfaction is our top priority, and we take your feedback seriously. We would like to discuss the details of your claim further. Please note that our team will be in touch regarding this.
MN
Mbali N's updateReviewer Update
23 Sept 2024, 12:26Whats even more annoying is this copy and paste reply with ZERO action. You guys are taking customers for granted!
MN
Mbali N's update23 Sept 2024, 12:26
Reviewer Update
Whats even more annoying is this copy and paste reply with ZERO action. You guys are taking customers for granted!
