KR
Kim R
1 reviews | Active since Nov 2019
13 Dec 2022, 09:04
Didn’t pay in full
Very disappointed with Naked. We insured our phone for R15000 because that’s what we had bought it for when we first got it. And they paid out only R11000 including the excess. Making us pay a high premium for a certain value and paying us less. Awful treatment to loyal customers.
Helpful (0)
Replies (1)0
Replies (1)
Naked Insurance's replyOfficial
13 Dec 2022, 14:10Hi Kim, we apologise for the frustration. As per our policy wording, it is the responsibility of the insured to regularly check the latest replacement value of their device and adjust their insured value in the app accordingly.
Naked Insurance's reply13 Dec 2022, 14:10
Official
Hi Kim, we apologise for the frustration. As per our policy wording, it is the responsibility of the insured to regularly check the latest replacement value of their device and adjust their insured value in the app accordingly.