Customer and poor service complaint.

Naked Insurance.

Im writting today to express dissatisfaction due to ill service i have recieved with the above stated company over my recent claim that took place the 26th of May 2022, i was was ****** with my family and stripped of all possessions held in the car at gun point. I was very transparent and upfront with you as my insurer and provided relevant information, from the proof of payments, case, number and an affidavit from the police station for comfirmation upon your request.

Funds have been taken monthly from my account and this reassured myself that im well covered. The past weeks have been rather traumatic and straining for my family and I, but the back and forth with Naked I nsurance has proven worse. The claim has still not been attended too and this has caused a major inconvenience for my health and work as i had to take time off extended. Going forward i would like appreciate that my assests are replaced and i am compensated accordingly for such distress and negligence on your side.

I have again attached supplementing documentation of the above statement, looking forward to a due reply in the next 24hours, should this not be resolved ill be escalating this further with the consumer protection agency and legally for further assistance.

Its been almost a months, dissatisfied and beyond disappointed low quality of service beyond.

Regards,