CONPLETELY DISSATISFIED

They tried *****ing my bakkie on the 6th of march. Waited till the 8th for a case number from saps. All the panels on the dash were damaged in some way as per the assesors report. All except for the cubbyhole(which just unclips). I queried this with the assesor,and he reffered me back to the naked, as hê had only done his job. Thank you. Which I then did via their app and email portal.One week after this ,with no clear indication,from naked saying they will not replace the cubbyhole,i had to get this feedback from the repairer. I once again queried with naked,with no return email explaining why its denied. I called the call centre, nothing. I email again. Response ,the assesor didnt allow for the replacement. Now, if one has a vehicle of 12years,and replace lower plastic parts on a dash and don't replace on section,that old section will stand out like a sore thumb. Affecting the astetics(looks),thereby affecting the value of a vehicle which they i sure at a premium to me. I again email and ask on wednesday. Follow up on thursday. Follow up on friday afternoon again. And get a response just before 4pm(conviniently just before they close for the day) saying that they will not cover the cubbyhole ,and I can follow their complaint prosedure. And I'm sure would just be an infinite send around again and again and again. They have absolutely no intention to help ,or to satisfy their clients when it comes to bigger claims and they actually have to pay