ND
Nae D

1 reviews | Active since Sept 2026

01 Sept 2026, 15:48

Claim Stage

When contacting Naked Insurance, advise them that you have lost your phone and wish to submit a claim. They will respond via email, instructing you to lodge the claim through the Naked Insurance App. The claims process is notably lengthy and cumbersome, creating the impression that, despite paying premiums, clients are being assisted as though it were a discretionary favor rather than a contractual obligation.

0
Replies (1)
Naked Insurance
Naked Insurance's reply01 Sept 2026, 15:55
Official
Hi Nae, we've got your feedback and want to help. Someone from the team will be reaching out to you directly so we can look into this for you.