C
Courtney
1 reviews | Active since Jun 2023
23 Jun 2023, 07:38
Claim Process
I'm not to sure how to rate here. The Naked side of the claim was awesome. The Hollard side took extremely long, I'm currently still waiting for my payment to be made and I have had to pay 2 installments which I probably will not receive back, it's been 24 business days. Not sure what the norm is.
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Naked Insurance's replyOfficial
23 Jun 2023, 09:06Hi Courtney,
We are sorry to hear that you did not have a 5-star experience with us!
We did need your claim to be signed-off by our underwriter. A member of the team will be in contact with you to address your concerns.
We are sorry to hear that you did not have a 5-star experience with us!
We did need your claim to be signed-off by our underwriter. A member of the team will be in contact with you to address your concerns.
Naked Insurance's reply23 Jun 2023, 09:06
Official
Hi Courtney,
We are sorry to hear that you did not have a 5-star experience with us!
We did need your claim to be signed-off by our underwriter. A member of the team will be in contact with you to address your concerns.
We are sorry to hear that you did not have a 5-star experience with us!
We did need your claim to be signed-off by our underwriter. A member of the team will be in contact with you to address your concerns.