PM
Philela M

1 reviews | Active since Jun 2023

26 Jun 2023, 13:03

Claim not getting resolved in a timely manner.

Its been a month and 1 week since I lost my phone amd my claim being processed. Validation team got everything they requested, even meeting me in person. But still no progress. I was told by the validator to request information from my service provider, and I did that but still nothing. I’m giving up on them now.

0
Replies (1)
Naked Insurance
Naked Insurance's reply26 Jun 2023, 13:21
Official
Hi Philela,

Apologies for this delay. Your claims handler will be in contact with you shortly to advise on the way forward.