Claim not finalized that too long
The claim presses is tedious as you are not allowed to contact them.they will ask you one question.and you will wait as they will andlswer after three or 4 days with another question.its been a month now since I've lodged a claim.still answering one by one question. Yet when debating your account they dont hesitate.
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Naked Insurance's replyOfficial
08 Sept 2025, 13:25We are truly sorry to hear about your disappointing experience. Please know that your satisfaction is our top priority, and we take your feedback seriously.
Please note that we assess all claims on a case-by-case basis. Please note that the delay in your claim was not intentional and that we were awaiting feedback from you in order to move forward with your claim.
Please note that a member of our team will contact you shortly.
Please note that we assess all claims on a case-by-case basis. Please note that the delay in your claim was not intentional and that we were awaiting feedback from you in order to move forward with your claim.
Please note that a member of our team will contact you shortly.
Naked Insurance's reply08 Sept 2025, 13:25
Official
We are truly sorry to hear about your disappointing experience. Please know that your satisfaction is our top priority, and we take your feedback seriously.
Please note that we assess all claims on a case-by-case basis. Please note that the delay in your claim was not intentional and that we were awaiting feedback from you in order to move forward with your claim.
Please note that a member of our team will contact you shortly.
Please note that we assess all claims on a case-by-case basis. Please note that the delay in your claim was not intentional and that we were awaiting feedback from you in order to move forward with your claim.
Please note that a member of our team will contact you shortly.
's updateReviewer Update
29 Oct 2025, 07:12No one has contacted me.my claim was declined and i was told i will get my premiums back.i only got 6.how about 18.no one cares to explain this
's update29 Oct 2025, 07:12
Reviewer Update
No one has contacted me.my claim was declined and i was told i will get my premiums back.i only got 6.how about 18.no one cares to explain this