SK
Schalk K

1 reviews | Active since Jul 2022

28 Nov 2024, 11:38

Claim Issues / Customer Service Issues

I got naked, but seems I also got caught with my pants around my ankles. They are the first ones to zap a debit order, but when it came to claiming - it became clear that dodging was the name of the game.

I am not happy at all! Claim number C***. Maybe you should refund me my premiums I have paid for the past months and I can go find another insurer.

PS. If there was a 0 star rating, I would have opted for it.

0
Replies (1)
Naked Insurance
Naked Insurance's reply28 Nov 2024, 14:35
Official
Hi Schalk, We're sincerely sorry to hear about your experience. Your satisfaction is important to us, and we regret that we fell short of meeting your expectations. We understand your frustration, and we're committed to resolving this matter.