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Frana S
1 reviews | Active since Feb 2019
06 Oct 2025, 07:53
Claim is quicker than being ******
Working in the insurance industry, I am aware of the high expectations & pressures regarding claims settlement and have heard every story in the book about how clients are treated. With Naked, my claim was settled quicker than when I was ******. Lisa-Marie went more than above and beyond to assist with my claim to get it registered, verified and my new device replaced. She was kind, understanding and very quick with updates. From the bottom of my hear, thank you so so so much for treating your customers the way they are meant to be treated following a traumatic event. It's rare receiving this class of service and I am extremely happy that I managed to experience same from Lisa-Marie.
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Replies (1)Naked Insurance's replyOfficial
06 Oct 2025, 09:54Hi Frana, We truly appreciate your 5-star rating! It's so rewarding to hear that you had a great experience with our team. We’re committed to offering you the best in insurance service and support. If you need anything in the future, don’t hesitate to contact us!
Naked Insurance's reply06 Oct 2025, 09:54
Official
Hi Frana, We truly appreciate your 5-star rating! It's so rewarding to hear that you had a great experience with our team. We’re committed to offering you the best in insurance service and support. If you need anything in the future, don’t hesitate to contact us!
