NK
Nelisiwe K
1 reviews | Active since Aug 2024
02 Jan 2025, 18:59
Claim
I am not happy with Naked insurance communication during the past two weeks. Last week I have made claims with them . They only reply to my emails in the evening. My phone was covered to the value of R24 000 with an excess of R6000. Meaning I am supposed to get R19000 from them in a form of a voucher. They are telling me that they will only give me R7000 which is a day light ******* from what I have been paying on a monthly basis.
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Naked Insurance's replyOfficial
03 Jan 2025, 11:55Thank you for reaching out. We understand your concerns regarding the settlement of your claim. However, insurance claims are subject to the terms and conditions of the policy, including coverage limits and specific requirements.
The team will be in touch shortly regarding the finalisation of your claim.
The team will be in touch shortly regarding the finalisation of your claim.
Naked Insurance's reply03 Jan 2025, 11:55
Official
Thank you for reaching out. We understand your concerns regarding the settlement of your claim. However, insurance claims are subject to the terms and conditions of the policy, including coverage limits and specific requirements.
The team will be in touch shortly regarding the finalisation of your claim.
The team will be in touch shortly regarding the finalisation of your claim.