SN
Sizwe N
1 reviews | Active since Dec 2020
09 Dec 2020, 13:35
Cheap and nice app, but tedious claiming process
The claiming process is slow compared to loom, you'll wait for a decision on your claim for days then wait again for your device if your claim has been approved. They've got the best staff but its the worst claiming experience ever from writing letter to waiting for a validator which takes days, still waiting too.
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Naked Insurance's replyOfficial
15 Dec 2020, 08:36Hey there Sizwe, thanks for the honest review. We're glad to hear that you loved your experience with Naked. Because of the nature of your claim and the short period of cover you've had, the claim, unfortunately, had to be validated. Our team will keep you updated on the process. Thanks!
Naked Insurance's reply15 Dec 2020, 08:36
Official
Hey there Sizwe, thanks for the honest review. We're glad to hear that you loved your experience with Naked. Because of the nature of your claim and the short period of cover you've had, the claim, unfortunately, had to be validated. Our team will keep you updated on the process. Thanks!