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NWABISA N
1 reviews | Active since Mar 2026
17 Mar 2026, 21:52
change premiums and excess fees without consultation and are even worse with phone insurance
change premiums and excess fees without consultation and are even worse with phone insurance. THEU HAVE A QUESTIONABLE WAY OF COMMUNICATION WHERE THEY SEND VAGUE EMAILS AND YOU HAVE TO DO A BACK AND FORTH TO UNDERSTAND WHATS MEANT OR EVEN PICK WHICH QUESTIONS TO ANSWER. THEY ALSO USE ***** SERVICE PROVIDERS WHO BLUE TICKS CUSTOMERS AND ANSWER AFTER YOU DOUBLE TEXT THEM QUESTIONING THEIR SERVICE
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Replies (2)
Naked Insurance's replyOfficial
17 Mar 2026, 22:05Hi NWABISA, thank you for your review. We’ve noted your message and our team will follow up with you directly.
Naked Insurance's reply17 Mar 2026, 22:05
Official
Hi NWABISA, thank you for your review. We’ve noted your message and our team will follow up with you directly.
Naked Insurance's replyOfficial
18 Mar 2026, 10:38Thank you for sharing your feedback. We’re sorry to hear about your experience and want to make sure we address your concerns properly.
A member of our team will reach out to you directly to go through your specific situation in detail, including the excess applicable to your claim and any aspects related to your policy.
Our goal is to provide clarity and help resolve any confusion you may have. We appreciate your patience and the opportunity to assist you.
A member of our team will reach out to you directly to go through your specific situation in detail, including the excess applicable to your claim and any aspects related to your policy.
Our goal is to provide clarity and help resolve any confusion you may have. We appreciate your patience and the opportunity to assist you.
Naked Insurance's reply18 Mar 2026, 10:38
Official
Thank you for sharing your feedback. We’re sorry to hear about your experience and want to make sure we address your concerns properly.
A member of our team will reach out to you directly to go through your specific situation in detail, including the excess applicable to your claim and any aspects related to your policy.
Our goal is to provide clarity and help resolve any confusion you may have. We appreciate your patience and the opportunity to assist you.
A member of our team will reach out to you directly to go through your specific situation in detail, including the excess applicable to your claim and any aspects related to your policy.
Our goal is to provide clarity and help resolve any confusion you may have. We appreciate your patience and the opportunity to assist you.