AJ
Abelo J
1 reviews | Active since Jun 2023
26 Jun 2023, 12:02
Cellphone insurance claim taking way too long
Worst cellphone insurance company. My claim hasn’t been resolved and I’m told to wait for 30 days for a response from Telkom. Their validation process is lengthy and the validators are ***********. No matter how low the premium is, don’t take this cover
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Naked Insurance's replyOfficial
26 Jun 2023, 12:24Hi Abelo. Thank you for bringing this to our attention - what you've mentioned is quite concerning. Your claims handler will be in contact with you today and we will raise these issues with our validation team and make sure that you are sorted as soon as possible.
Naked Insurance's reply26 Jun 2023, 12:24
Official
Hi Abelo. Thank you for bringing this to our attention - what you've mentioned is quite concerning. Your claims handler will be in contact with you today and we will raise these issues with our validation team and make sure that you are sorted as soon as possible.