FV
Francois V

1 reviews | Active since Aug 2026

18 Aug 2026, 13:13

Catherine M, you're great

The only reason I’m still a client with Naked is because of the outstanding service I’ve received from Catherine M.

When I first started my claim, some mistakes were made and I was given confusing information by another advisor. Catherine stepped in, took ownership, and completely turned the situation around. She didn’t just fix the issues — she restored my confidence in the company.

Her attitude, professionalism, and genuine sincerity were truly exceptional. Catherine’s care and dedication made all the difference, and I’m sincerely grateful for the way she handled everything.

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Replies (1)
Naked Insurance
Naked Insurance's reply18 Aug 2026, 13:15
Official
Hi Francois, thank you for your review. We are sorry for the initial hiccup, but we are pleased that we were able to resolve this for you. We appreciate your feedback!