By far the worst insurance claim experience EVER! and this is just a phone. I can only image what it must be like to claim for a car!

By far the worst insurance claim experience EVER! and this is just a phone. I can only image what it must be like to claim for a car! It's been over 2 weeks without a clear directive. From trying to submit the claim, it was a mission. I also don't understand how you need an app to submit a claim for a phone when you DO NOT HAVE A PHONE. HOW!? The non-human interaction is frustrating. I have been compliant with all requests and just keep getting sent from post to pillar. From witness testimonies requested right down to my driver. Different Irrelevant information has been requested in drips and drabs, screenshots upon screenshots, anything to waste time. I was convinced to taking up Naked due to all the positive reviews I had seen on this platform but am extremely disappointed by the service.