BRING BACK MYMONEY

I tried to cancel my cover on the 4th or 5th of April with them for the end of the month, because I already paid my April amount. They cancelled my cover immediately, and when I logged an issue with them, they said Do I want them to reinstate my cover. I said yes, but it must be cancelled at the end of the month. They reinstated my cover, but they debited my account again. I brought this to their attention, but it's been a week of 'Our team is resolving the issue and will get back to me with an answer'. For the whole week, you can't see that you debited an account twice. BRING BACK MY MONEY! All that matters is money first and service delivery later. If you go with these people, just know you will struggle with something.