SA
Sanshia A

1 reviews | Active since Jun 2016

12 Jun 2025, 17:22

Biggest inconvenience, time consuming and a all round pain to deal with.

Let me give you a realistic view of Naked insurance.

All that convenience that they advertise and how quick and easy it is. Is completely false.

I tried out Naked insurance for the first time and honestly all I wanted was my claim to be paid out on for them to tell me that they can only give me a takealot voucher and not a cash settlement.

So, unless you want go through the same hassle and have email threads back and forth, speak to a manager who can't help you either and just repeats what the agent is saying.

Go somewhere else.

0
Replies (1)
Naked Insurance
Naked Insurance's reply13 Jun 2025, 11:40
Official
Hi Sanshia, We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.