TM
Thokozile M
1 reviews | Active since Nov 2023
09 Jul 2024, 13:28
Bad service from +++++
<div>When u claim they take their time but when its month end they don't forget to deduct the money, worst insurance company..... They taking forever asking questions they don't ask when u inquire</div>
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Naked Insurance's replyOfficial
09 Jul 2024, 16:36Hi Thokozile,
We take your review very seriously and want you to know that we never want to unnecessarily inconvenience clients or make things take more time than they need to but we also require specific information to process a claim. Your claims handler has requested information from you on several occasions but we are yet to receive the information.
We do understand the urgency and have appointed a validator to assist in this regard.
We take your review very seriously and want you to know that we never want to unnecessarily inconvenience clients or make things take more time than they need to but we also require specific information to process a claim. Your claims handler has requested information from you on several occasions but we are yet to receive the information.
We do understand the urgency and have appointed a validator to assist in this regard.
Naked Insurance's reply09 Jul 2024, 16:36
Official
Hi Thokozile,
We take your review very seriously and want you to know that we never want to unnecessarily inconvenience clients or make things take more time than they need to but we also require specific information to process a claim. Your claims handler has requested information from you on several occasions but we are yet to receive the information.
We do understand the urgency and have appointed a validator to assist in this regard.
We take your review very seriously and want you to know that we never want to unnecessarily inconvenience clients or make things take more time than they need to but we also require specific information to process a claim. Your claims handler has requested information from you on several occasions but we are yet to receive the information.
We do understand the urgency and have appointed a validator to assist in this regard.