gM
gift M
1 reviews | Active since Sept 2022
02 Feb 2023, 03:50
Bad service
Am experiencing a very bad service from this insurance(Naked/Horllad).firstly they wanted to write off my vehicle because the Panelbeater they those was too expensive, I was asked to find another quote, I found it and was very low, and they decided that they will pay me certain amount which is lower than the quoted amount and I said yes I will pay the difference, now they don't want to pay storage towing cost for the Panelbeater they took my car to because its too expensive and wants me to pay it. Whilst they don't want also to pay for towing to another Panelbeater. This claim in now going for 3 months.
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Replies (3)0
Replies (3)
Naked Insurance's replyOfficial
02 Feb 2023, 09:30Hi Gift, we apologise for the frustration caused. A member of our team has reached out to address your concerns.
Naked Insurance's reply02 Feb 2023, 09:30
Official
Hi Gift, we apologise for the frustration caused. A member of our team has reached out to address your concerns.
gM
gift M's updateReviewer Update
02 Feb 2023, 13:14Thank for a quick response and taking responsibility for your errors and finalising my claim, all is going well now 👍
gM
gift M's update02 Feb 2023, 13:14
Reviewer Update
Thank for a quick response and taking responsibility for your errors and finalising my claim, all is going well now 👍
gM
gift M's updateReviewer Update
09 Feb 2023, 10:15You still failing to get my car released from your Panelbeater, this is very disappointing and disturbing, you don't even take my calls anymore. I regret doing business with Naked and Hollard.
gM
gift M's update09 Feb 2023, 10:15
Reviewer Update
You still failing to get my car released from your Panelbeater, this is very disappointing and disturbing, you don't even take my calls anymore. I regret doing business with Naked and Hollard.