Bad service

Am so disappointed at Naked, My car had an accident in December 28 2021 till today there is no direction as to when the car will be repaired. They said it will take 5 days to allocate a panel beater they kept assigning the car to a panel beater in joburg twice after I have explained so many times where I am. the 5 days to get a panel beater took 15 days and with me having to email them every week, no updates nothing. They got the panel beater for the panel beater to take the that was a very tiring process of me having to email them and ask them to push the panel beater to take the car. They said the car is done being with assessment and it will take 5 days to fix it only to find out it was never assessed in the beginning . Now its been two months going for three months. Last time they said I will get the report in 10 days this is the 12 day with no update.