AL
Ali L
1 reviews | Active since Jun 2022
22 Jun 2022, 14:49
Bad experience
Not a very good experience with my second claim. They do not have a proper channel to give feedback . Even today I am still begging them to make a payment
Helpful (0)
Replies (4)0
Replies (4)
Naked Insurance's replyOfficial
22 Jun 2022, 15:02We're sorry to hear you're frustrated, Alex. We have checked with our claims team and your payment has already been processed should reflect shortly. Thanks!
Naked Insurance's reply22 Jun 2022, 15:02
Official
We're sorry to hear you're frustrated, Alex. We have checked with our claims team and your payment has already been processed should reflect shortly. Thanks!
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Ali L's updateReviewer Update
22 Jun 2022, 15:05I am not happy at all because I am writing online exam on Friday. If I don't get money to buy a new cellphone then I am going to fail my exam. I will never recommend Naked Insurance to my family or friends
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Ali L's update22 Jun 2022, 15:05
Reviewer Update
I am not happy at all because I am writing online exam on Friday. If I don't get money to buy a new cellphone then I am going to fail my exam. I will never recommend Naked Insurance to my family or friends
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Ali L's updateReviewer Update
22 Jun 2022, 15:06Ever since yesterday they keeps saying payment has been processed. That's all I heard from them.
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Ali L's update22 Jun 2022, 15:06
Reviewer Update
Ever since yesterday they keeps saying payment has been processed. That's all I heard from them.
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Ali L's updateReviewer Update
25 Jul 2022, 17:17Instead of replacing my badly damaged phone they opted to fix it. How can you fix a badly damaged phone for almost R6500. What if you fix it after a month it gives you a problem. They were supposed to replace it with a new one. My cover was R15000 but they ended up given me R4480. They are not reliable and trustworthy.
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Ali L's update25 Jul 2022, 17:17
Reviewer Update
Instead of replacing my badly damaged phone they opted to fix it. How can you fix a badly damaged phone for almost R6500. What if you fix it after a month it gives you a problem. They were supposed to replace it with a new one. My cover was R15000 but they ended up given me R4480. They are not reliable and trustworthy.