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nomtha N
1 reviews | Active since Mar 2017
15 Feb 2023, 10:47
Bad customer service
I have been waiting for Naked to approve my claim since 25 January 2023 instead their customer service department is sending me useless emails and telling me that if i was not involved in a car accident my claim will not be approved.
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Naked Insurance's replyOfficial
15 Feb 2023, 16:44Hi Nomtha, we apologise for the frustration. A member of our claims team has been in touch to address your concerns and resolve your claim.
Naked Insurance's reply15 Feb 2023, 16:44
Official
Hi Nomtha, we apologise for the frustration. A member of our claims team has been in touch to address your concerns and resolve your claim.