ZS
Zane S

1 reviews | Active since Feb 2022

19 Sept 2024, 09:00

Awesome service, but once you claim they’ll no longer cover you 🚮

After being a Naked customer for nearly 2 years, I recently made my first claim. The claim process was seamless and Angelino was very helpful. Now, when trying to insure my replacement device, I’m told Naked can no longer offer me insurance. What a disappointment, guess I’ll take my business elsewhere.

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Replies (1)
Naked Insurance
Naked Insurance's reply19 Sept 2024, 09:52
Official
Hi Itumeleng, We’re glad to hear that you’ve had an amazing experience with our team member.  Your feedback is invaluable to us as it helps us identify areas for improvement. We will definitely do better going forward.