SP
Sashen P

1 reviews | Active since Jun 2017

21 Jan 2024, 19:36

Amazing service on personal contents claim

I recently had to claim against water damage to my phone and it was honestly such a smooth and easy going process. I was nervous to claim as I had just taken insurance in December and unfortunately dropped my phone in some water by January - probably looked so sus! Lol Anywho, although I lost some extremely important stuff on that phone, the claim process was effortless. Person I dealt with (Karabo), was also very professional and answered all my questions or requests timeously.

I am VERY happy with Naked's service levels and overall experience, would def recommend them to anyone. Paying insurance will always be a grudge purchase, but this is one I can live with.

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Replies (1)
Naked Insurance
Naked Insurance's reply22 Jan 2024, 08:09
Official
Hi Sashen, thanks for that awesome review! We are glad you had an amazing experience with us.