PT
Prudence T

1 reviews | Active since May 2015

28 Mar 2022, 13:31

All digital hype and no service

Put a claim through for a cracked windscreen over a month ago! No response besides going back and forth with virtual humans who virtually don't care. So switching over to an insurance that actually has humans, who care about other humans. Naked Insurance is nothing more than an idea that hopped onto the digital hype and missed the whole point of customer service.

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Replies (1)
Naked Insurance
Naked Insurance's reply29 Mar 2022, 08:24
Official
Our sincerest apologies for the frustration caused. We can confirm that one of our team members has reached out to you to request some additional information. Once we receive this, we’ll get you sorted in no time!