LC
Lungisani C

1 reviews | Active since Sept 2015

30 Aug 2023, 12:59

Affordable Premium, Hassle Free claim and Excellent service

I must confess that when I decided to take the cover with Naked my previous insurance warned me that should I need to claim it will be difficult as I can't speak to anyone, just a robot as they said and another companies phoned me as well and tried to convince me.

When I was involved in an accident, Naked handled my claim with great care, professionalism and compassion. Right from assessment, claim , car hire and even extension of car hire when I was being being treated unfairly by the car hire service provider. I must give special thanks to Chris The Assessor and Tshiamo who I constantly communicated with him throughout the whole claim process. I would definitely recommended Naked to anyone who wants affordable insurance yet excellent and hassle free claim process.

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Replies (1)
Naked Insurance
Naked Insurance's reply30 Aug 2023, 14:05
Official
Hi Lungisani, 

Thank you for this great review! We are so glad we managed to exceed your expectations and are happy to hear about your claims experience. We look forward to doing even better in future