MR
Mr. Rasilingwane
1 reviews | Active since May 2022
19 Apr 2024, 11:39
****
they dont pay claims and give reasons they dont stipulate on the cover. they expect your items to be ****** where there is cctv and they also have terms on where to park your vehicle
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Replies (3)
Naked Insurance's replyOfficial
19 Apr 2024, 12:12Hi Hulisani,
We are sorry to learn about your dissatisfaction. However, we'd like to take a moment to explain why the claim was rejected.
You stated that your belongings were ******, and you believe that your vehicle was remotely jammed. You were asked to provide indisputable evidence of forced entry or CCTV footage of the incident in question. Unfortunately, you were unable to provide the footage or proof of forced entry, and as this was theft from an unattended vehicle, this incident falls outside the scope of your cover.
We are sorry to learn about your dissatisfaction. However, we'd like to take a moment to explain why the claim was rejected.
You stated that your belongings were ******, and you believe that your vehicle was remotely jammed. You were asked to provide indisputable evidence of forced entry or CCTV footage of the incident in question. Unfortunately, you were unable to provide the footage or proof of forced entry, and as this was theft from an unattended vehicle, this incident falls outside the scope of your cover.
Naked Insurance's reply19 Apr 2024, 12:12
Official
Hi Hulisani,
We are sorry to learn about your dissatisfaction. However, we'd like to take a moment to explain why the claim was rejected.
You stated that your belongings were ******, and you believe that your vehicle was remotely jammed. You were asked to provide indisputable evidence of forced entry or CCTV footage of the incident in question. Unfortunately, you were unable to provide the footage or proof of forced entry, and as this was theft from an unattended vehicle, this incident falls outside the scope of your cover.
We are sorry to learn about your dissatisfaction. However, we'd like to take a moment to explain why the claim was rejected.
You stated that your belongings were ******, and you believe that your vehicle was remotely jammed. You were asked to provide indisputable evidence of forced entry or CCTV footage of the incident in question. Unfortunately, you were unable to provide the footage or proof of forced entry, and as this was theft from an unattended vehicle, this incident falls outside the scope of your cover.
MR
Mr. Rasilingwane's updateReviewer Update
19 Apr 2024, 12:55in the terms there is no where one is told to always park under cctv cameras or always be close to the vehicle
MR
Mr. Rasilingwane's update19 Apr 2024, 12:55
Reviewer Update
in the terms there is no where one is told to always park under cctv cameras or always be close to the vehicle
MR
Mr. Rasilingwane's updateReviewer Update
19 Apr 2024, 12:58when taking cover i should get a copy of the terms and conditions and see that when you say theft it has terms and conditions
MR
Mr. Rasilingwane's update19 Apr 2024, 12:58
Reviewer Update
when taking cover i should get a copy of the terms and conditions and see that when you say theft it has terms and conditions