5 stars for insurance that doesn't waste your time on the phone

It normally only makes sense to review an insurance company once you have to claim.

However, most of them deserve a 2 star rating even before you're covered for wasting your time on the phone. Those who employ people and make them sound like robots deserve a 1 star. And of course those who will travel to mars and back (before Elon Musk) to find a reason not to pay a claim, deserve a poo emoji. ????

Naked Insure does nothing of this nature.

They also have a robot, but it’s a real one and did a superb job to get me signed up and covered within 3 minutes (thanks for not wasting my time on the phone like it’s the 70’s). The CEO even called me to handle cancelling my OutSurance policy (OS even had the audacity to try and convince me to reconsider).

⭐️ 5 stars for sign up

But the true test was still pending - what will happen in the case of an accident? Unfortunately the accident did happen but fortunately the claim process was super sleek and fast. From claim to fix were a couple of days. All handled via the app with some human touch from the CEO to see if I was okay after the accident.

⭐️ 5 stars for claiming

And then I had to cancel, not because I wanted to, but because we sold one of our cars (we still have our other car with Naked). Cancelling was as easy as clicking a button in the app. No phone calls. No questions ask. No begging to reconsider. Just clicking a button.

⭐️ 5 stars for cancelling

Soon, Naked will have home content insurance, and if they are competitive enough, I will move our content as well (sorry OutSurance).

I have recommend Naked Insure to pretty much all my friends, family and colleagues and will continue to do so.

5 stars for an insurance company who doesn't waste your time on the phone, get's technology, have a competitive business model and cares about you like it's the 70's.

Steyn