K
Kudzanayi

1 reviews | Active since Jul 2022

12 Jul 2022, 10:26

4/5 review

Hats off to the 2 gents from Glass group, they were very professional and knew what they were doing. I was a bit worried before they arrived, but they went beyond in terms of understanding what needs to be done. Very experienced !!. The inability to call someone from Naked to have a conversation and get some clarifications was not great, I understand everything is going digital but the frustration and stress you go through as a customer sometimes requires having an actual conversation with someone and not just the app. Otherwise I was happy with the repair work done on my car.

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Replies (1)
Naked Insurance
Naked Insurance's reply12 Jul 2022, 14:14
Official
Thanks for the feedback, Kuduzanayi! Our team is always an email away, but if you do want to speak to an agent you can always reach us at ***.