LM
Liam M

1 reviews | Active since Jun 2025

17 Jun 2025, 13:23

1 working day claim turnaround time, would recommend

Claims process was extremely easy, Having only been insured with Naked for 7 months they had no issues at all with the payout process, I started the claim on a friday before a long weekend. by the monday ( a public holiday) i was notified that the claim was approved and that i could expect contact the following days to finalize the payout. by the following day 08:00 I had already been contacted with claim finalizations I had received all the necessary info and resolution that the claim was closed by 09:00 and i had received the payout. I am however only diappointed in the fact that i intentially overinsured the device with the unit being insured for R8500 and only recieving a R5925,.00 payout. I do clearly understand that there was a R1000.00 excess however that means i shoudl still have received more than i did. This means that i still had to pay in after the excess was decucted. however overall the claims process was excellent and i would continue to recommend Naked as a short term insurance for people.

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Replies (1)
Naked Insurance
Naked Insurance's reply17 Jun 2025, 15:38
Official
Hi Liam, Thank you for the glowing review! We're delighted that you enjoyed your experience with us. We are glad to have you onboard as we change the face of insurance.