EM
Elana M
1 reviews | Active since Mar 2025
13 Mar 2025, 20:44
0/5 would not recommend!!!
Submitted a claim on 2 March 2025 after my cellphone has been ****** the previous day and this company rejected my claim and canceled my cover for absolutely no reason. I tried communicating to them that I had no access to the email on the app and provided an alternative because the ***** had locked me out of my own things. Cover was canceled and I wasn't given clarity as to why. Bunch of ******!! I am so heartbroken.
Helpful (0)
Replies (2)0
Replies (2)
Naked Insurance's replyOfficial
14 Mar 2025, 10:15Hi Elana, We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.
Naked Insurance's reply14 Mar 2025, 10:15
Official
Hi Elana, We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.
EM
Elana M's updateReviewer Update
14 Mar 2025, 14:44This company says that they do not consider theft due to ****ming or false pretense as theft. If this is how you lose your phone, you better lie because these ****** will reject your claim!!!!
EM
Elana M's update14 Mar 2025, 14:44
Reviewer Update
This company says that they do not consider theft due to ****ming or false pretense as theft. If this is how you lose your phone, you better lie because these ****** will reject your claim!!!!