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Tiisetso

1 reviews | Active since Feb 2026

24 Feb 2026, 11:05

I have never been so hurt

I have never been so hurt. They continued to deduct from me with no customer care. I communicated with their consultant my griviences but got no assistance. Upon my cancellation...Their consultant was very polite but the manager told me iam a silly client and that I must go report wherever I want. She told me they will never refund me and told me to report them and added that she will buy me airtime to do it . The utter disrespect and lack of compassion from this women called Hlengiwe has shocked me.

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Replies (2)
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Tiisetso's update04 Mar 2026, 06:53
Reviewer Update
I cancelled my contract with them while I fight the battle for them to pay me back the money I did not receive the service for from them....yet again today....they have debited me again.....they are deducting from my account and refuse to pay me back....iam Soo angry😡
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Tiisetso's update21 Apr 2026, 13:09
Reviewer Update
I have referred Mziyonke to the CGSO to assist me with getting proper treatment from Mziyonke and to get a refund of my money they debited without permission and to refund money for the service I could not receive from them....but guess what...nobody from Mziyonke responded to all efforts made by CGSO to reach mutual agreement.....The Owner and all employees in charge clearly do no care about customers or the treatment towards us as customers. I cannot believe just how unprofessional this company is.....The case has now been escalated to the National Consumer Commission. This is the sad reality we are faced with when we try to support our fellow African businesses......but it's ok ....it shall be dealt with at the NCC. They are refusing to refund me just under 2k believe it or not.