PATHETIC, **** SERVICE- DISSATISFIED CLIENT

This is the worst service provider ever. Been with them 5 years and recently the issues experienced is pathetic. I have engaged with technicians to directors. They all promise the world. Promises and lies should be their motto. We pay for a service but you do not get the speeds you pay for!!! They cap your speed forcing you to upgrade your package. They do not respond to emails and their link is always good when they check. During the lockdown was even worse, why haven't they upgraded their infrastructure knowing that they have a huge Durban based client list... Why must we suffer in this digital era with slow internet speeds??? Since two days now, its only MyVoip tower that is down, all other service networks are running just fine... The message received says increment weather and technicians are working on it, but what a hog of bull.... I live in Durban and the weather is fine, we have not had any gale force winds or storms that could effect the tower.. I have lost a lot of business due to this pathetic issue and will now be sending out invoices to MyVoip for the loss of income incurred!!!!