Myvoip - my time wasted

Currently I have no alternative, as for uncapped internet myvoip is reasonable in terms of price for 10 & 5 Mbps, however the speeds and latency is horrible. At 5mbps, 2 devices (1 on YouTube at SD, and a Skype call and both would have serious delays and picture quality issues.) 10mbps is a bit better in that video calls are more on target will less delay between sound and pic, however 3 devices connected will interrupt and create delays. What along me type this now is my frustration in just getting home an hour and a half ago, its 00:03 currently and I've been trying to stream DBS E129, and have not gotten pass the 10 minute mark. No devices except laptop connected to stream. Switched off the laptop and moved 10mbps and 1-20 contention???? Twice in the month I've had to contact myvoips technical team due to their services being completely dead. What's next????

Can't wait for fibre to fully roll out... Not that telkoms customer service is much greater anyway, I know this first hand.