LN
Lee N

1 reviews | Active since Apr 2015

21 Aug 2018, 21:24

Myvoip...

Myvoip ought to look at rebranding .. "We'll get to it... Eventually" "We promised, we never said we would keep to it" "Good price for sh*t service" " we let you pay us, what more do you want?"

It's become a norm to contact their technicians from what's been weekly, to daily to what's is now every couple hours. The promise a 10mbps, 1 is to 20, with a norm of 1.25 Mbps on average but all I seem to be getting recently is 0.20-0.06 ... Occasionally I'm lucky and I get 0.00.... The technician after advising to do speed tests off mybroadbands site, states, "well somebody must be taking up the bandwidth." ... How can we argue? Can barely stream on youtube at 140p... HD? In your wildest dreams... Forced to try and download vids off sites overnight and view in the a.m to keep in touch.

To communicate with their technicians, I've spent a good few bucks on data, which when I asked for reimbur*****t as I'm paying for the service... Get no reply ...

I've contacted their sales team, on enquiry of a business venture twice, which requires their 20mbps line, its been 3-4 months on waiting for their sales staff to reply... Perhaps on December 25th, Santa will drop a reply on their behalf, after all their service seems just imaginary. A lot of speak may speak poorly of other companies / service providers, but clearly my lips vision is to stand atop the ****piest of them all.

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Replies (1)
Myvoip Communications
Myvoip Communications's reply23 Aug 2018, 08:56
Official

Good morning,

I am sorry to hear of your concerns, Please supply me with your Client ID so I can look into your account to see how I can ssist in resolving your issue.

Thanks

MyVoip