AP
Aaron P

1 reviews | Active since Nov 2020

29 Nov 2020, 21:16

Bad wifi service

This message was meant to be uploaded and published a year ago, but me being the generous customer decided to give Myviop Communications numerous chances concerning there service towards there clients.

I continuously have internet interruptions and issues being with the device and network on wifi all the time . Me being a client always pays on time and also make sure my internet services are not suspended at home and all other devices connected at home.

I continously have to carry on contacting the call Center and speaking to agent via WhatsApp app all the time to. Resolve issues.

My view towards Myviop Cummumicatoons Is a big fat 0% I'm. Very unhappy with this wifi service provider and currently searching for another wifi service provider. People looking for. Wifi services please stay away from this company as you will. Be as Me a very unhappy clients.

My voip communications firstly has a single agent that hands the Durban area and it's clients which I feel is very unprofessional. As I type out this message now my wifi network is down I have no. Access to anything on all my devices, yet the consultant informs me that alls well and everything is up and running, unfortunately for me this is noting new as I deal with issues with myviop communications on a regular basis. My my point off view for money we pay and the type of network service we receive is not up to standard should I says freaking perthetic. I currently have famiily member that has a 3meg line which is way way way better and fast than my 6meg line. Quite embarrassed as my 6meg line is no match for my family members 3 Meg line, yet we pay so much for this serivice

0
Replies (1)
Myvoip Communications
Myvoip Communications's reply29 Nov 2020, 21:24
Official
Good evening. 
Sorry to hear about your experience. Will get a consultant to call you in the morning to assist in resolving your issues.