TERRIBLE SERVICE!

TERRIBLE SERVICE! NEVER AGAIN! I attempted to buy the flight and when I was processing the payment, I got a notice that there was an error with the payment. I tried again and I got the notice that there was an error with the payment AGAIN!

I hence gave up and proceeded with buying the flight from elsewhere. However, when I checked my email, I realised that mytrip had actually processed the payment after all! I now have paid for two tickets of the same flight. I tried calling their '24 hour service' right after i received the email (16:37). They left me on the line for 57 minutes and then the line fell. I tried again at about 18:30. This time they left me on the line for 24 minutes. I managed to get through the following morning only to be told that i should have contacted them immediately and that now its not possible to cancel booking. They didnt even offer to refund their commission. Finally they asked me for the proof of the payment problem notice which unfortunately I didnt take a screen shot of. Never ever again mytrip! TERRIBLE SERVICE!