CS
Cheryl S
1 reviews | Active since May 2012
18 Aug 2020, 15:37
System Glitch Costs Customer Penalties, MyTrip.com not to be trusted.
Avoid using this site to book flight tickets. The auto fill settings on the site resulted in the passengers name being replaced by my email autofill and the ticket was issued in the wrong name. This meant I had to pay penalties to have the ticket name changes. Customer support staff just threw company policy at me. Unable to assist due to policy. The fact that the website has a problem is the least of their worries and they are in no way prepared to assist you to correct the errors. Stick to booking your travel directly with the airlines even if its a few rands more. The penalties to correct errors is for your cost and not the cost of the *********** service provider.
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