****! Refund confirmed, payment refused.

As many probably know it's a **** company.

If the flight happens, it can be somewhat of a discount for you booking thru Mytrip as they re-sell flight tickets on the cheap. However if there is any complaications, you have to take them to court to get your refund.

I got saved written and verbal confirmation that they would refund my cancelled flight. But after re-opening the case several times (they just close it as solved without paying) and spending dozens of hours on their terrible customer service (nice people but nothing happens), they confirmed the refund. Even got an email confirming the refund. But, then never paid and removed any chance of contacting them from the site and archived my booking.

So they are 100% ****mers, but that's the standard with these sorts of companies unfortunately..