MyTrip, the place to work with if you want empty promises and rude service

My details on my flight ticket turned out to be wrong. When I got to the airport they refused to allow me to board the plane.

I phoned them to assist me with fixing my problem, which a very friendly lady promised to fix. We fixed the details, or rather, put in a request to fix them. Then the lady submitted a request on my behalf to change my flights. I was promised that I would receive an email with the details of my new flights in a few hours. Their offices closed at 1pm with no ticket changes being emailed to me, as promised.

I tried phoning their SA office, where the only response I got was a very rude man not assisting me AT ALL and only sending an email with the office hours and contact number of the same office that is closed.

Their empty promises and rude agent that won't even attempt to assist me, have now caused me to be a very disgruntled customer.