1 reviews | Active since May 2019
Mytrip is so disgusting travel agent/website.
Mytrip is so disgusting travel agent/website.
I (Suman Reddy Chitla) booked my ticket on 29th May 2019 from Johannesburg to Hyderabad in Ethiopian Airlines. I got booking confirmation same day. But yesterday 30th May 2019 i received email that my booking is cancelled due to technical reasons. And i tried to contact My trip customer care (+27 31 ********** ) numerous times yesterday, but no answer after holding on the call for hours together. Either i don't get email response for the reply (6 emails) I gave to the email I got from them (Below is the email). I am sooooo disappointed my ticket got cancelled, and no answer when i will be refunded. So disgusting. Mytrip is not atll recommended. I will report toFBI and Consumer protection organisation in Johannesburg. I will sue them for what they did to me.
Email i received from below.
customercare support.za.mytrip.com
Dear Sir/Madam,
For technical reasons, unfortunately your trip has been cancelled.
We will refund you the entire cost. The money will be refunded to the original form of payment.
Please confirm that you have received this information by replying to this mail. We recommend that you book your tickets through the airline directly.
Kind regards, Mohd A, Customer Service Mytrip
