$4000 later....STRANDED in a strange airport ...

Dealing with this company has been a complete nightmare.

We booked $4,000.00 worth of flights with this company in December and the flight was cancelled for reasons outside of our control. We ended up being stranded half-way through our flight and MyTrips finally responded the following day!! They left us completely stranded and we had to find our own way home. We had cancellation insurance so we expected to receive a refund and ended up having to fight this company for the last 5 months for our money back.

Over a month and a half ago, they emailed us to notify that we did actually qualify for the refund when I threatened them to go to the media. We have yet to see this credit and they have blocked my emails so I am unable to contact them.

Absolutely deplorable the way these people conduct business. I have never felt so powerless as a consumer.