ML
Mapheello L
1 reviews | Active since Nov 2012
20 Apr 2021, 14:09
Pay back our money
I visited their presentation in February 2021, my partner and I were persuaded to take on their product, but realized soon after that we made a rushed decision. We then, on the same day of presentation told them we do not want to take part in the business anymore. we were referred to their customer service platform. Spoke to Felicity who keeps on sending e-mails that are clearly tactics to not refund us our money. Refund our money and do not take advantage of people and their right to choose. We cancelled in less than 5 days. It's two months now and you are still using the same excuse of Covid that you used on people who queried last year on hellopeter.
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Replies (2)
Mytravelution's replyOfficial
20 Apr 2021, 14:23Dear Mapheello M
We take note of your frustration, more than a year into lock-down and Covid19 and we are all frustrated with the impact it has had on all of us.
We appreciate your patience.
Kind Regards
The Member Service Team
We take note of your frustration, more than a year into lock-down and Covid19 and we are all frustrated with the impact it has had on all of us.
We appreciate your patience.
Kind Regards
The Member Service Team
Mytravelution's reply20 Apr 2021, 14:23
Official
Dear Mapheello M
We take note of your frustration, more than a year into lock-down and Covid19 and we are all frustrated with the impact it has had on all of us.
We appreciate your patience.
Kind Regards
The Member Service Team
We take note of your frustration, more than a year into lock-down and Covid19 and we are all frustrated with the impact it has had on all of us.
We appreciate your patience.
Kind Regards
The Member Service Team
ML
Mapheello L's updateReviewer Update
20 Apr 2021, 14:32I am not patient, I want my money to be paid back. You cannot use my money from the credit card. I am stuck having to pay interest on something I never used whilst I am supposed to be carrying you companies Covid impact. We have all been impacted. But lets not be impacted at another persons expense.
ML
Mapheello L's update20 Apr 2021, 14:32
Reviewer Update
I am not patient, I want my money to be paid back. You cannot use my money from the credit card. I am stuck having to pay interest on something I never used whilst I am supposed to be carrying you companies Covid impact. We have all been impacted. But lets not be impacted at another persons expense.