Based on recent customer reviews, Mytravelution receives polarised feedback that highlights both standout consultant service and serious contractual frustrations. Customers consistently praise individual travel consultants, particularly mentioning personalised attention, prompt responses, and smooth booking experiences for accommodation and membership transfers. A recurring theme on the negative side involves difficulties cancelling subscriptions, disputed outstanding balances, and concerns that the membership offering does not match what was presented at sign-up. The contrast between strong frontline consultant care and dissatisfaction with contractual and billing processes defines the customer experience picture.
NPS Score
0
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Mytravelution
How is Mytravelution rated on Hellopeter?
Hellopeter has tracked Mytravelution across 229 reviews. Mytravelution hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Mytravelution? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2021
Jamie delivers exceptional, reliable, and truly world-class service
I don’t often write reviews, but when service is this exceptional, it deserves to be recognised. My experience with Travelution — and especially Jamie from the Cape Town office — has been nothing short of outstanding. In a world where customer service often feels rushed or transactional, Jamie delivers something rare: genuine care, professionalism, and a willingness to go the extra mile every single time. What truly sets Jamie apart is consistency. Whether it’s during peak travel seasons, Valentine’s price surges, or even when I’ve been out of the country, the level of support never changes. Queries are handled promptly, solutions are found quickly, and nothing ever feels like “too much trouble.” Travel can be stressful — plans change, prices fluctuate, and timing is everything. Yet somehow Jamie navigates it all with calm efficiency and remarkable attention to detail. It gives me complete peace of mind knowing that no matter where I am in the world, I have someone dependable in my corner. Travelution as a company should be incredibly proud to have someone like Jamie representing them. Service like this builds long-term loyalty — and I can confidently say I won’t be going anywhere else for my travel needs. If you’re looking for a travel partner who genuinely cares, responds with urgency, and treats your trip as if it were their own, I highly recommend Travelution — and ask for Jamie in Cape Town. Five stars simply aren’t enough. Thank you, Jamie. Your effort does not go unnoticed.
1 reviews | Active since Jan 2021
Jamie delivers exceptional, reliable, and truly world-class service
I don’t often write reviews, but when service is this exceptional, it deserves to be recognised. My experience with Travelution — and especially Jamie from the Cape Town office — has been nothing short of outstanding. In a world where customer service often feels rushed or transactional, Jamie delivers something rare: genuine care, professionalism, and a willingness to go the extra mile every single time. What truly sets Jamie apart is consistency. Whether it’s during peak travel seasons, Valentine’s price surges, or even when I’ve been out of the country, the level of support never changes. Queries are handled promptly, solutions are found quickly, and nothing ever feels like “too much trouble.” Travel can be stressful — plans change, prices fluctuate, and timing is everything. Yet somehow Jamie navigates it all with calm efficiency and remarkable attention to detail. It gives me complete peace of mind knowing that no matter where I am in the world, I have someone dependable in my corner. Travelution as a company should be incredibly proud to have someone like Jamie representing them. Service like this builds long-term loyalty — and I can confidently say I won’t be going anywhere else for my travel needs. If you’re looking for a travel partner who genuinely cares, responds with urgency, and treats your trip as if it were their own, I highly recommend Travelution — and ask for Jamie in Cape Town. Five stars simply aren’t enough. Thank you, Jamie. Your effort does not go unnoticed.
1 reviews | Active since Nov 2025
These guys are ********s, Stay Away!!
Stay away from this ponzy scheme at all costs! Firstly at the presentation when I said let me take the contract home and decide after reading it clearly, they said no the offer will not be available to me if I do not take it there and then. Then they said at the presentation that I will pay for 24months then I will have a lifetime membership after that for free. That was a lie!! 3-4 years later they’re contacting me to say I owe them almost 13K….. I never used them not even once!! I paid monthly for 2 years plus I paid 5000 rand at the presentation. These guys milked me!! They said 60% discounts on this and that… there’s absolutely nothing like that!!! I have no idea how these people are able to operate legally…. They ****** me…. Absolutely **** to me at the presentation …. After the presentation reading the contract that they forced me to sign on the spot everything was different….. I’m so gutted!! If anyone can help me with these ****mers please let me know. I hope these guys get dealt with properly. If the law can allow these people to operate the way they do. Then ********ity is legal.
1 reviews | Active since Nov 2025
These guys are ********s, Stay Away!!
Stay away from this ponzy scheme at all costs! Firstly at the presentation when I said let me take the contract home and decide after reading it clearly, they said no the offer will not be available to me if I do not take it there and then. Then they said at the presentation that I will pay for 24months then I will have a lifetime membership after that for free. That was a lie!! 3-4 years later they’re contacting me to say I owe them almost 13K….. I never used them not even once!! I paid monthly for 2 years plus I paid 5000 rand at the presentation. These guys milked me!! They said 60% discounts on this and that… there’s absolutely nothing like that!!! I have no idea how these people are able to operate legally…. They ****** me…. Absolutely **** to me at the presentation …. After the presentation reading the contract that they forced me to sign on the spot everything was different….. I’m so gutted!! If anyone can help me with these ****mers please let me know. I hope these guys get dealt with properly. If the law can allow these people to operate the way they do. Then ********ity is legal.
1 reviews | Active since Mar 2022
Misleading and they don't take accountability.
Please look at this video https://youtu.be/G1aExD5PC4I from carte blanch stay away from this company, they are very misleading
1 reviews | Active since Mar 2022
Misleading and they don't take accountability.
Please look at this video https://youtu.be/G1aExD5PC4I from carte blanch stay away from this company, they are very misleading