1 reviews | Active since Feb 2021
Nexus/Travelution Shame on you. Give total wrong information
Consultants give wrong information at the presentation. I went for a presentation in Bloemfontein in January 2021. As my business was doing very bad due to Covid I decided to sign up because Mark the consultant told me that they will help me with my business. They also told us that you can cancel anytime and you will get your money back. We trusted them just to find out that everything they told us was a lie. They told us that we can use the service and that our debitorder will only go off in April 2021. Unfortunately our debitorder went off on the 25 February 2021 and not as per date that they promised. I referred people and they also received wrong information. They told me that I will get R1080 per referal and when I checked on the system it was just over R200 and not R1080 as they explained and I did not even receive that money yet. They knew I took the R25000 package but they still explained to me the package where you receive more money. I canceled on the 30 March 2021 just to hear that I must still pay 25 April 2021 debit order before I can cancel.. Then Erica from head office send me an email with an activity statement stating that I owe them money and that is the reason why I can't cancel.. After asking her what money I owe them because they deducted 2 months debitorders from my account she came back and said that the statement is incorrect and they will rectify it but I still can't cancel because I need to honor the debitorder on the 25th. I told her several times that I will not be able to pay the debit order because I don't have funds but she was so so rude. Why do this people give you wrong information at meetings take your hard earned money and when you want to cancel they want more money.. People of Bloemfontein please please be careful.. You get invited to a office at the NHBRC building opposite the University. I fell in this trap. This people must be brought to order.. They even told me I can cancel at any time an I will get my R5000 back.. I must just give them 2 weeks so that they can show me how good it works..I trusted Marc and Janell just to find out that I will never get my R5000 back and that I must still pay more debit orders before I can cancel. Shame on you guys.. Marc told me that the travel voucher includes meals when I receive it no meals.. I went back to them and he promised me again that he will sort it out so that my package will include meals..People im telling you be CAREFULL when you attend the meetings.. The information and promises is EMPTY and not true. I wish there was a way for us who got caught in this mess to get together and do something to STOP this from happening to more people.. Im even in a more difficult financial situation than I was before joining..
We regret your experience, it is a pity that you are not enjoying the membership as much as our other members.
Your complaint will be responded to.
Kind Regards
The Member Service Team
We regret your experience, it is a pity that you are not enjoying the membership as much as our other members.
Your complaint will be responded to.
Kind Regards
The Member Service Team
