Mytravelution

<div>In December 2020 I was phoned and invited to attend a presentation from Mytravelution in Port Elizabeth. This was not something which I have been looking for and I still do not know how I was contacted. It seems that every person who joins needs to provide contact names (ie. from their phones) which will result in you receiving a "commission like payment" for each person who joins as a member. The salesman was very persistent and convinced me to join there and then and not to wait (my initial and natural request was to read-up on the offer and advise them by the next day). I signed the agreement and paid the deposit of R 5,000 but understood that there was a cooling off period. The next day I realized that I made a mistake and that this was not for me. I immediately gave written notice of my contract (membership) cancellation - by both email & registered courier/mail. I was informed by Felicia Solomons (Senior MLO Officer) that my request was received but that they have strict audited processes which needs to be followed before my refund could be made. Several emails (and phone calls) and 6 months later - still no sign or intention of any refund to be made. They claim that apart from the audited processes the impact of Covid-19 have also slowed down their operations relating to these refunds..... I have come to the conclusion that this is merely their strategy not to refund anybody in the hope that you run out of energy or write it off as a bad experience. Please stay away from these people who also go under the banner of the Nexus Group. Next step would be the Ombudman.

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