1 reviews | Active since Dec 2020
Mytravelution PATHETIC SERVICE
On the 3 of Feb 2021 we were invited to this meeting with lots and lots of promises and very beautiful words and promotions. From the beginning I was unsure about their deals which seemed very unreal and I could not have been more correct.
We were talked into paying for this travel pack, with promises that we can expect our money back if we wish to cancel, within 5 day.( we cancelled within 1 day) I was at the stairs of their offices when we were stopped AGAIN and were told that WE should pay and give them only 2 weeks to show us. If we wish to cancel they would immediately pay back the money. ( one of the head salesmen actually stated that he would personally do it) The salesmen were veryyy CONFIDENT and more then 4 were present when the statement was made that our money will immediately be paid back.
From the beginning we did not trust this and when we got home we did OUR own research. WE immediately understood why the salesmens said " if people walk out saying that they will come back to me, they never do".
They absolutely FAIL to give the information that is important to their clients. They push their clients on having JUST 5 days to Cancel but then the company fails to do the same.
They had more than a month to do a simple refund. And still we have no idea where the process is at. I dont know if they have money to waste but a young couple like us definitely our money BACK....
THEY SHOULD NOT promote something and then not keep up THEIR part in the agreement.
The cooling of period is stipulated in the Consumer Protection Act, not our company. We act in accordance with the CPA.
We take note of your frustration, we wish this year of Covid19 was not so difficult for everyone, but we appreciate your patience.
Kind Regards
The Member Service Team
The cooling of period is stipulated in the Consumer Protection Act, not our company. We act in accordance with the CPA.
We take note of your frustration, we wish this year of Covid19 was not so difficult for everyone, but we appreciate your patience.
Kind Regards
The Member Service Team
As I stated, then the salesmen should not make promises that money would be paid back easily. They should have communicated that it will take more than a month because clearly no one is informed about how long this process takes.
As I stated, then the salesmen should not make promises that money would be paid back easily. They should have communicated that it will take more than a month because clearly no one is informed about how long this process takes.
Suppliers (which is Mytravelution) are supposed to return funds within 15 business days.
3 Feb 2021 the meeting was held.
4 Feb 2021 we cancelled.
Around the 25th 26th Feb the 15 business days were done. We are on the 8th of March. How is that acting according to the CPA?
Suppliers (which is Mytravelution) are supposed to return funds within 15 business days.
3 Feb 2021 the meeting was held.
4 Feb 2021 we cancelled.
Around the 25th 26th Feb the 15 business days were done. We are on the 8th of March. How is that acting according to the CPA?