1 reviews | Active since Nov 2019
I did get my money back...
I was very conflicted but a deal is a deal and I did agree to delete my previous posts if I got my money back. So the posts are now deleted as the initiation fee was paid back into my account today. But it wasn't without a fight, lots of emails, phone calls and a complaint lodged at the CGSO and the matter is settled. However I have to complement Faranaaz Moller for staying professional and polite and always trying to defuse the situation and putting up with my temper tantrums. I take my hat off to to you as I am sure I am not the only one! I have to leave this advice for anyone that are considering signing any direct marketing deal. READ THE FINE PRINT BEFORE COMMUTING! I am sure that there are people that could benefit from Mytravelution's but it wasn't for me. Some Facts: Your right to cancel direct marketing contracts within the cooling-off period • Suppliers are required to include a ‘cooling-off period’ in direct marketing transactions – cooling-off periods generally span five (5) business days. • Consumers have the right to cancel agreements within the cooling-off period, without providing reasons or incurring penalties for doing so. • Suppliers are required to return payments received from consumers, within 15 business days of receiving the cancellation notice.
The above information is in the member pack that all of our members receive the day they join. You were always going to get a refund, this was communicated to you from day one. Our company shuts down every year over December because our hard working staff deserve a break.
Kind Regards
The above information is in the member pack that all of our members receive the day they join. You were always going to get a refund, this was communicated to you from day one. Our company shuts down every year over December because our hard working staff deserve a break.
Kind Regards
