KS
Kelly S

1 reviews | Active since Nov 2020

12 Nov 2020, 20:51

Blind sided by a 2 year contract!!!!

After telling us that we can cancel anytime with no penalties (only penalty would be loosing the money we have already paid, which is fine) BUT wanting to cancel our contract due to financial restraints they now tell us we are in a 2 year contract. Which will cost us over R60 000. This is just unacceptable. I feel completely ****med and blinded... We would never have signed up knowing we were in a contract for 2 years? We wanted to try out the company and felt fine signing up knowing we could cancel at any point (only losing the money we had already paid). We havnt even used the company for a holiday because of covid. DON'T SIGN UP.

0
Replies (2)
Mytravelution
Mytravelution's reply13 Nov 2020, 09:38
Official
Dear Kelly S
Thank you for letting us know of your frustration.  Please let us know your membership number in order to assist.
Kind Regards
The Member Service Team 
KS
Kelly S's update28 Dec 2020, 10:01
Reviewer Update
I still havent heard anything back from you My Travelution???